Installing SCOM 2019 fails with “Error: :PopulateUserRoles: failed”

Background I recently came across a scenario where installing SCOM 2019 fails shortly after the Operational database configuration step, specifically during the Populating User Roles sequence. The installation account used is a member of the sysadmin SQL role and SQL server is configured to run with native security, so this behavior was not expected. Investigating … Continue reading Installing SCOM 2019 fails with “Error: :PopulateUserRoles: failed”

SCOM DB Fragmentation Issue

Sometimes SCOM environments slowness is occurring because of SQL fragmented indexes. Fragmentation happens when the logical order of pages in an index does not match the physical order in the data file. Because fragmentation can affect the performance of some queries, you need to monitor the fragmentation level of your indexes and, if required, perform … Continue reading SCOM DB Fragmentation Issue

Time zone issues when copying SCOM alerts

Background When trying to copy-paste (ctrl+c, ctrl+v) alerts from the SCOM console to an Excel worksheet or just a text file, we noticed that the Created field values where different from the ones displayed in the console. There was a two-hour difference. As it turns out, the server was configured in a GMT+2 time zone, … Continue reading Time zone issues when copying SCOM alerts

Unable to start SCOM ACS collector service – Event ID 4661

  Problem Description and Symptoms: The Operations Manager Audit Collections Service is not starting with the following error and event Id: Event ID 4661 Error : AdtServer encountered the following problem during startup: Task: Load Certificate Failure: Certificate for SSL based authentication could not be loaded Error: 0x80092004 Error Message: Cannot find object or property. … Continue reading Unable to start SCOM ACS collector service – Event ID 4661

SCOM: What’s wrong with my Unix agents? Why are they greyed out?

  It is quite difficult to work with the Offline Unix agents especially in a large monitoring environment. Though SCOM offers native heartbeat monitor, it is hard to quickly determine whether the computer is actually down or something wrong with the agent configuration. An Unix agent may be down due to various reasons like issue … Continue reading SCOM: What’s wrong with my Unix agents? Why are they greyed out?